Joyce is a former principal of Public Interest Communications and has helped direct the growth of the company from 30 employees to over 100. As Chief Operating Officer, she managed PIC’s three call centers and took the lead in exploring new technology for both the company’s inbound and outbound operations. She has appeared as a speaker at DMA, DMAW and at the International Fundraising Conference in the Netherlands. A graduate of Elms College, Massachusetts, Joyce also pursued graduate studies in art History at Sophia University, Tokyo, Japan. She has been actively involved with CrisisLink a Virginia mental health nonprofit including Chairing the Board of Directors.